Frequently Asked Questions

Yes! All of our products are safe on all metals and gemstones. We use the power of plants and do not formulate with any harsh or abrasive chemicals (including ammonia), our formulas are effective for on even the most delicate pieces. 

All products have been third-party tested and approved.

Check out ourJewelry Care Guideto learn how to care for your favorite pieces.

The best jewelry cleaners for everyday use are gentle, non-abrasive, and safe for regular wear. The Jewelry Wash® was specifically designed to clean jewelry while washing your hands, making daily jewelry care effortless.

Yes. The Jewelry Wash® was invented so you can safely clean your jewelry while washing your hands, helping remove buildup from lotion, oils, soap residue, and everyday wear.

The safest way to remove tarnish from silver jewelry is with a non-abrasive tarnish remover designed specifically for precious metals. The Illuminating Pom® removes tarnish instantly without harsh chemical dips or polishing pastes

The Radiance Brush is designed with softer, more precise bristles intended for delicate gemstones and intricate jewelry settings.

Many travelers prefer the Radiance Towelettes because they are rinse-free, compact, and easy to carry in a purse or carry-on bag.

The main difference is what type of jewelry care each set focuses on.

The Renewal Gift Set is designed for both tarnished metals and gemstones. It includes Jewelry Wash® plus the Illuminating Pom®, making it ideal for someone who wears silver jewelry, gold jewelry, mixed metals, or pieces that need tarnish removal in addition to everyday cleaning.

The Jewelry Cleaning Set is focused on deeper everyday cleaning for gemstones and intricate jewelry settings. It includes Jewelry Wash® plus the Radiance Brush®, which helps clean hard-to-reach areas like prongs, watch bands, and detailed settings